HOUSTON HEALING COLLECTIVE Privacy Policy

WEBSITE PRIVACY POLICY


INTRODUCTION


Houston Healing Collective is committed to protecting the privacy of visitors to our website at houstonhealingcollective.co. This policy explains what information we collect through this website, how we use it, and your rights with respect to that information.


This policy covers website data only. It does not govern the collection, use, or protection of your health information as a client of Houston Healing Collective. For information about how we handle your protected health information as a clinical client, please review our separate HIPAA Notice of Privacy Practices, available on this website.


Privacy questions related to this website may be directed to:


Jennifer Lancaster, LCSW-S

Houston Healing Collective

6300 West Loop South, Suite 525

Bellaire, Texas 77401

Phone: 346-281-1654

Email: hello@houstonhealingcollective.co


WHAT THIS WEBSITE COLLECTS


When you visit houstonhealingcollective.co, our website platform and analytics tools may automatically collect certain technical information about your visit. This includes your IP address, browser type, device type, operating system, the pages you visit on this site, the duration of your visit, and the website that referred you here.


If you submit a contact form, consultation inquiry, or any other message through this website, we collect the information you provide. This may include your name, email address, phone number, and the content of your message.


This website uses Google Analytics, provided by Google LLC, to help us understand how visitors use our website. Google Analytics collects anonymized data including pages viewed, time spent on each page, and how you arrived at the site. This information does not identify you personally. You can opt out of Google Analytics data collection by installing the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout. For more information, visit policies.google.com/privacy.


We do not track visitors across other websites for advertising or marketing purposes.


HOW WE USE YOUR INFORMATION


We use the information collected through this website to respond to your inquiries and consultation requests, to keep this website functioning properly, and to understand how visitors engage with our content so we can improve it over time.


We do not sell your information to any third party. We do not use your contact information for advertising or retargeting purposes. We do not add you to any marketing list without your consent.


THIRD-PARTY SERVICES


This website is hosted on Duda. Duda may collect basic technical data about visitors for website hosting and security purposes. For more information about Duda's platform privacy practices, visit duda.co/privacy.


This website uses Google Analytics, provided by Google LLC. For more information, visit policies.google.com/privacy.


If you choose to subscribe to our newsletter or receive updates about events and retreats, your name and email address will be processed by Brevo, our email marketing platform. Brevo maintains its own privacy practices. For more information, visit brevo.com/legal/privacypolicy.


This website displays a Psychology Today Verified badge. Psychology Today may collect limited technical data in connection with the badge script embedded on this site. For more information, visit psychologytoday.com/us/privacy-policy.


The contact form on this website is hosted by Duda and is not a HIPAA-compliant method of communication. Please do not include sensitive personal health information, mental health history, diagnoses, or any other protected health information in your message. If you are an existing client and need to communicate securely about your care, please contact us directly by phone at 346-281-1654 or through your client portal.


We are not responsible for the privacy practices of any third-party websites that may be linked from this website.


COOKIES


This website uses essential cookies necessary for the site to function. Our website hosting platform, Duda, and our analytics provider, Google Analytics, may place cookies on your device to collect visit information as described above.


We do not use cookies for advertising, retargeting, or cross-site tracking purposes.


You may disable or delete cookies through your browser settings at any time. Disabling certain cookies may affect some website functionality. This website does not respond to browser Do Not Track signals, as we do not engage in cross-site tracking.


DATA RETENTION


We retain contact form submissions and inquiry messages for a reasonable period of time to respond to your questions and for internal administrative purposes. We do not retain website inquiry data for longer than two years unless ongoing correspondence requires otherwise.


Clinical records for clients of Houston Healing Collective are maintained separately in accordance with HIPAA and applicable Texas law.


Please refer to our HIPAA Notice of Privacy Practices for more information about clinical record retention.


YOUR RIGHTS


You have the right to ask what personal information we hold about you through this website, to request that we correct any inaccurate information, and to request deletion of your information where we are not required to retain it by law.


If you are a Texas resident, you have additional rights under the Texas Data Privacy and Security Act (TDPSA), which took effect July 1, 2024. These rights include the right to confirm whether we process your personal data, the right to access a copy of your personal data, the right to correct inaccuracies in your personal data, the right to request deletion of your personal data, the right to data portability, and the right to opt out of the sale of personal data, targeted advertising, and profiling that produces legal or similarly significant effects. Houston Healing Collective does not sell personal data and does not use personal data for targeted advertising or profiling.


To submit any privacy rights request under this policy, please contact us at hello@houstonhealingcollective.co or by mail at 6300 West Loop South, Suite 525 Bellaire, Texas 77401. We will respond within 45 days as required under the TDPSA. If we are unable to fulfill your request, we will provide the reason in writing.


CHILDREN'S PRIVACY


This website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13 through this website. If you believe a child under 13 has submitted personal information through this site, please contact us at hello@houstonhealingcollective.co and we will promptly delete that information.


UPDATES TO THIS POLICY


We may update this policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the effective date shown at the bottom of this page. We encourage you to review this policy periodically. Continued use of this website following any update constitutes your acceptance of the revised policy.


CONTACT


Houston Healing Collective

6300 West Loop South, Suite 525

Bellaire, Texas 77401

Phone: 346-281-1654

Email: hello@houstonhealingcollective.co

Website: houstonhealingcollective.co

Effective Date: May 21, 2026